Privacy statement

This Privacy Policy was last modified on June 22, 2018.

Astro Sakha (“us”, “we”, or “our”) operates // (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at //

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party site. We strongly advise you to review the Privacy Policy of every site you visit.

Astro Sakha has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy
Astro Sakha may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us.

Our Security Policy

At we are extremely concerned about the security and safety of any financial or personal information passed on to us by our customers, our webiste is SSL Secured. When customers place an order with us. All transactions are processed in the following manner:-
1. The customers/visitors select a product and enter the details required for ordering it.
2. Then they click on Add to Cart and are redirected to the “Order Details” page.
3. On this page, information regarding the credit/debit card holder is collected, but this does not include any financial information.
4. When the customers click “Submit Data”, they are redirected to PayUmoney/Paytm, our payment gateway partners, via a secure 128-bit encrypted HTTPS connection. PayUmoney and Paytm are Verisign-secured sites and have implemented all possible security methods and procedures to make sure the transactions are completely safe.
5. While the customers are on PayUmoney/Paytm, they are asked to enter the number of their credit/debit card (or If you choose bank credit you will be redirected to desired bank website) and other related details to complete the transaction. This is done in a completely secure mode and the result of the transaction is displayed to the customer.
6. After this procedure is completed, the client is redirected to does not collect or store sensitive financial information at any stage. This part is handled by PayUmoney/Paytm, which are Verisign-secured and implement 128-bit encryption methods.
We encourage our clients to use their credit/debit cards on with the full confidence that their details and transaction processes are absolutely safe and secure.

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Refund & Cancellation

Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the “processing” (Allocated to astrologer) stage. Customers are requested to order carefully and with full consideration. If you wish to cancel an order, please e-mail customer care team at within 1 hour from making the payment with a screenshot of your payment details. The timelines displayed on the site are approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our astrologer, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as biases for refunds.

We do not consider refunds for incorrect data provided by the customer. We request you to please re-check all your data when entered. will not consider refund requests resulting from the incorrect data provided by you. However, if you e-mail us at within an hour of ordering the report, we will consider the changes to be made.

Any delay in the activation of subscription services will be dealt with immediately and compensated on pro-rata biases. No refunds will be issued on the return of damaged products. By ordering products on, the customer takes full responsibility for any damage caused to the product, post its delivery. In case such an order was made via the ‘cash on delivery’ mode of payment, the customer will be charged the cost of the product, as displayed on and the shipping/ customs/ courier charges or all three as applicable, if the product is returned.

The products and services offered by are not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the website. On ordering the customer assumes full responsibility for upon this matter. Thus, no refunds will be issued on this ground.

Phone Advise: Please ensure that your contact number is in full coverage area and that you answer the phone when it rings. Any call once connected, will not be refunded.

Refund Policy

All refunds will be made after deducting the transaction charges levied by the bank and/or the payment gateway, the cost of shipping or courier charges (back and forth), customs duty and / or any other charges that may have been borne by in processing and / or delivering the service, as applicable. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.